Contacting us

For faster support, include the following details when contacting us:

If you’re seeing persistent error messages:

• Take a screenshot of the error message.

• Attach the screenshot to your email.

If you’ve lost access to your Pro benefits:

Include the following in your email:

1. Your full name.

2. The date of purchase.

3. Any email addresses or account information used for your ParagraphAI Pro subscription.

4. A screenshot of your purchase receipt or payment transaction.

5. A screenshot of the account settings for your account..

Contact us at help@paragraphai.com for assistance.