Troubleshooting
Fixes for the errors you are most likely to hit.
Troubleshooting & Common Errors
Repeating error messagesIf you’re seeing persistent error messages or lose access to your Pro benefits, please contact us at help@paragraphai.com . Our support team will…Contacting usFor faster support, include the following details when contacting us: If you’re seeing persistent error messages: Take a screenshot of the error…Usage limit reachedYou've run out of uses on your plan. Free users can use ParagraphAI up to 5 times a day. To unlock unlimited uses, upgrade to Professional today.Email not verified messageYou'll need to verify your email first. We've sent a verification email to
Web App Errors
Generic Sign-In ErrorSomething went wrong. Please try again. If this issue persists, contact us at help@paragraphai.com.Sign-In Method Error/HintSomething went wrong. Please try again. Tip: You might have signed up using a different method.Disabled Account MessageYour account has been disabled, please contact us at help@paragraphai.com to restore your account.Writing ErrorsPlease enter some text. Hmm... something went wrong and we weren't able to generate this output. Network error. You have exceeded the character limit…Profile Save Failure"An error occurred while saving your profile" Solution: Refresh the page and try again. Check your internet connection.
iOS Errors
iOS sign up errorsPassword must be minimum 6 characters at least 1 upper case and 1 number. {Field} is required. Email is invalidiOS sign-in errorsSomething went wrong. Please try again. Tip: You might have signed up using a different method. Unknown Google Sign-in error Your account has been…iOS writing errorsNo internet connection Something went wrongiOS user does not exist errorThanks for using ParagraphAI! We’ve performed a one-time security update to our authentication system. Please re-login to access your updated…iOS user token expired errorYour authentication seems expired. Please login again.iOS server error“Server is temporarily busy. Please retry later.” Solution: The server is busy. Wait 1-2 minutes and try your action again
iOS Keyboard Errors
Access error“Please enable full access” Solution: The keyboard doesn’t have full access. In your settings, allow keyboard access.Keyboard login error“Please login to your account.” Solution: The app is not signed in to your account. Login or signup to use.Keyboard writing errorsPlease type something. Hmm, looks like there was no text to reply to. Your message is perfect :) Try Instant Edit.
Web Extension Errors
Android Errors
Android network errorsSomething went wrong. Check your internet connection or try again. Issue with internet connection, please try again No internet connection Android…Android unknown errorAn unknown error occurred, please try again ParagraphAI androidAndroid history errorsAn error occurred when changing history settings An error occurred when clearing all history records An error occurred when deleting this history…Android keyboard errorsEnable accessibility service Failed to download Delete language failed please reinitialize the keyboard ParagraphAI android keyboard errorsAndroid password errorsAndroid password errors ParagraphAI Password cannot be empty Failed to change password solutionAndroid sign up/in errorsParagraphAI android Invalid/Required/Too long 6+ chars with 1 uppercase + 1 number Full name is required Failed to sign in/up
Can't find what you need?
Send us a note at help@paragraphai.com and our support team will help you out.
