iOS Errors

iOS sign-in errors

Last updated Fri, 28 Mar, 2025 at 3:10 PM

Errors that occur during iOS sign-in.

  1. Sign in method

“Something went wrong. Please try again.

Tip: You might have signed up using a different method.”


Solution:

Generic sign-in issue, refresh and try again. Ensure you are signing in with the same information you provided on sign up.


  1. Google sign-in failed

“Unknown Google Sign-in error”


Solution:

Google sign-in error. Verify Google account is active and connected to a ParagraphAI account.


  1. Disabled account error

“Your account has been disabled, please contact us at help@paragraphai.com to restore your account.”

“The user account has been disabled by an administrator.”


Solution:

Attempt to sign in with a disabled account. Restore your account and log in again.

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